01 / Anonymous
Ghost Audits
AI mystery shoppers call your front desk posing as real guests. They test whether agents offer suite upgrades, spa packages, and loyalty enrollment — without anyone knowing it's an audit.
Now onboarding our first properties
Stop leaving revenue on the front desk.
DeepBench runs AI-powered audits on every guest interaction — phone calls, booking engines, and chatbots — so you know exactly where upsell opportunities are being missed.
No setup fees
Free onboarding
Results in 24 hrs
From signup to first audit
$1 / room / month
Starts at Scan tier
Cancel anytime
No long-term contracts
Our methods
Three ways to audit every interaction.
Ghost calls, recorded coaching sessions, and digital funnel scans — all powered by AI, all delivered in under 24 hours.
02 / Coached
Voice Audits
Disclosed recorded calls where an AI teammate coaches your agent in real-time. Measures upsell execution, script adherence, and guest satisfaction on every recorded interaction.
03 / Automated
Digital Audits
Automated scans of your booking engine, chatbot, and confirmation emails. Finds missing upgrade prompts, broken upsell funnels, and dead-end booking flows.
How the math works
Every missed upsell is a quantifiable number — not a guess.
A
Inbound call volume
A 200-room property typically receives 400–800 inbound reservation calls per month across the front desk and reservations line.
B
Missed upsell rate
Industry audits consistently find that 30–45% of inbound calls end without a single upgrade, package, or add-on being offered.
C
Average upsell value
When offered, suite upgrades average $45–90/night, spa packages $80–150, and breakfast bundles $25–40 per stay.
A · B · C = the revenue DeepBench recovers. Figures are illustrative ranges drawn from published hospitality benchmarks; your property’s actual numbers appear in your first audit.
By the numbers
The scale of the opportunity.
Industry benchmarks from published hospitality research and DeepBench’s own product commitments.
30–45%
of inbound calls end with no upsell attempt (industry range)
3
audit channels: ghost, voice, and digital
10
rotating ghost guest personas on every audit
<24h
from signup to your first audit result
How it works
From signup to insight in under a day.
01
Connect your property
Tell us your phone numbers, booking engine URL, and email inbox. Takes three minutes.
02
We run the audits
Ghost calls, digital scans, and voice coaching launch within 24 hours. No setup fees.
03
Review the findings
Every missed upsell, every broken funnel, every script deviation — scored and ranked.
04
Train and track
Share findings with your team and watch your upsell rate climb in real time.
Starting at $1/room per month
Your next audit is free.
No setup fees. No long-term contracts. Start with digital scans and add ghost calls and voice coaching as you grow.